Ok, hereâs the inside scoop. Weâve rented here since 2015 and, while AMLI has its flaws (like any complex), itâs actually really great. Tyler is hands down the best employee ever hired at this location. Heâs super kind and always is hyped to see us (are we friends or are you nice to everyone, Tyler? honestly, i donât know because i think itâs your job to be nice but i also want to kick back and have a beer on my patio with you). Weâve had our share of broken appliances (hello AC outage of Summer 2017 and a dryer that didnât want to dry) and AMLI has always done everything they can to fix problems as quickly as possible. When they couldnât repair our AC within 48 hours, they got us a portable AC unit, and when our electric bill went up $200 that month due to the portable unit, they compâd the cost on our rent.
Also- Weâve had the same old carpet all this time and maintenance has came out THREE times to try different ways to repair a small split in the seam (it wasnât their fault, the carpet was old and we were stubborn about not replacing the whole kit and caboodle. they got it back to 100% without giving up on us). They regularly offer us carpet cleanings with lease renewals and are always accommodating with reaching out to tenants regarding noise issues within the unit (some units are above garages, which is where most the noise issues come from, aka, loud vehicles sitting in their garage, no big deal most the time!). In our years at AMLI, weâve only had to call about noise issues a few times though, so itâs not a regular issue.
I will say though, the doors for all units are HEAVY and will slam shut. Most neighbors are aware of this and will close their doors softly, but occasionally people will allow their doors to slam and it will shake your entire apartment top to bottom. Overall, as a renter, I expect some noise, carpet that wonât last 6+ years, and a few appliance issues. In time, AMLI has shown to be a place that truly cares about its residents. The employees, both in the main office and working around the complex, are amazing, friendly, and accommodating. As a mother to a small infant, having a maintenance guy call me to ask if he can come over now or if the baby is sleeping is a godsend. I know itâs not his job to work on my schedule, or my tiny hellion daughters, but it means so much to get that call at 10am: âhey i saw you put in a work order, can i come over now or is the baby asleep?â THATS SERVICE, PEOPLE. THATS WHAT YOU PAY FOR. screw the massive tub, the spacious closets, the huge patio, the excellent natural light, the beautiful kitchen, the in unit washer and dryer, and the square footage. Youâre going to be able to score a beautiful unit anywhere, but what you wonât get anywhere is the AMLI family experience. Just live here, you wonât regret it.